Watchsend provides developers with video of a users’ experience as they engage with their mobile app. It creates a better software experience by streamlining troubleshooting, providing actionable analysis to companies and cataloguing issues for later access.
Customers like Esurance, Streak, GymPac, Universal and more
“They’re (UserTesting and Usabilla) providing the same kind of qualitative feedback that we are, but we can do things like scale to thousands of users and give you more information for your buck,” Shah tells me.
Huge, we're making the market for this because it's so much more actionable than traditional analytics, but even traditional mobile analytics constitutes a $ 2 billion dollar market.
WF: Why did you pick this idea to work on?
It was what we needed with Mosaic, and we realized we weren't even close to alone. Every software company in the world needs this.
WF: Who are your competitors? How are you different?
Our competitors are actually people posting ads on Craigslist and in newspapers asking for people to come in for $30/hr to try out their apps + the huge analytics industry with companies like Google Analytics, Mixpanel, Chartbeat, Kissmetrics, etc.
WF: What do you understand about your business that others just don't get?
That graphs and charts won't solve your problems. With enough work on your part you might be able to configure traditional analytics to give you an approximate idea of where your problems are, but nothing like this. We'll *show* you exactly what/where your problems are.
WF: What's your biggest risk? What keeps you up at night?
Explaining this to developers; it's so new.
WF: How do you acquire customers?
Word of mouth, outreach at developer events/hackathons, technology press, open source projects, etc.
WF: How many companies are using the product? How many pay?
70 companies are using us. 50 are paying us.
WF: How much will you charge developers to use this?
Right now we charge ~$450/month on average.
249 startups have raised $83,068,424 on Wefunder
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for 92 startups
for 1 startup
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